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Terms of Service

Terms of Service

Last updated: September 2022

Monavett Inc.d/b/a/ “Juttou” (“Monavett“, “us“, “our“, or “we“), a company incorporated in the State of Delaware, owns and maintains this website (“Site“), through which Monavett offers certain jewelry for sale, in accordance with the terms below where visitors can purchase our original jewelry. These Terms of Service (“Terms“) govern your access and use of the Site and services available thereon, if and as available from time to time (together with the Site, the “Services“). Our Privacy Notice, available at https://juttou.com/privacy_policy (“Privacy Notice“) governs our collection, processing and transfer of any Personal Data (as such term is defined in the Privacy Notice). “You” means an individual visiting the Site and/or using the Services.

 

Please read these Terms carefully. By visiting our Site or by making a purchase through the Services, as applicable, you agree to be bound by these Terms, as they may be amended from time to time. Your continued use of the Site following any update shall be deemed acceptance of any such amended or updated terms.

 

  1. Use of Services.

 

 

 

 

 

 

 

  1. Purchases, Fees and Payment. In order to make a purchase, you will be asked to provide customary billing information such as your name, billing address and credit card information to our third-party payment processor. You hereby authorize the collection of such amounts by charging the credit card provided, by our third-party online payment processor. When you are directed to our third-party payment processor, you may be subject to terms and conditions governing use of that third party’s service and that third party’s Personal Data collection practices. Please review such terms and conditions and privacy policy before using such services. All prices listed on the Site include all applicable taxes, except as expressly set forth herein. Orders shall be deemed completed only once the third party payment processor approves the transaction.

 

  1. Shipping and Delivery. Monavett ships all purchased Products through a third party courier service (“Courier“). Shipments shall arrive within 7-14 (fourteen) business days after your order has been completed. Please note that Custom-Made Products may have longer delivery periods. If you order multiple Products with different delivery dates, you may request (during checkout) that all your Products be shipped together in one delivery, however such request may delay the shipment arrival date. For security purposes, we cannot change a delivery address after an order has been placed. All shipments carry delivery insurance by the Courier at no extra cost to you. However, note that the risk of loss and title for any purchased Products pass to you upon our delivery to the applicable recipient. Please note that purchased products may be shipped from outside the United States. To the extent applicable, the recipient specified on the order shall serve as the importer of the Product, shall comply with all applicable import laws, and bear the costs of all applicable taxes, import and customs duties, and other regulatory fees. For expedited shipment, please indicate your desired shipment date in the ‘Comments’ section of the checkout process (“Express Shipment“). We cannot guarantee that we will be able to accommodate all or any Express Shipment request(s), however, we will endeavor to do so. Delays related to customs clearance and/or any similar authority and/or the Courier are not included in Monavett’s estimated delivery dates and Monavett shall not be responsible for such delays. Without derogating from the foregoing, Monavett will not responsible for any delays due to circumstances beyond its reasonable control.

 

  1. Product Warranty and Disclaimer of Warranty. If a diamond or gemstone of 5 points or less falls off a purchased Product due to faulty manufacturing, as determined by Monavett, Monavett shall replace such diamond or gemstone at Monavett’s expense per purchased Product; provided you have notified us of such defect within 90 (ninety) days as of delivery of the applicable Product. For such purpose you will need to provide or ship the purchased Product to Monavett, at your expense.

 

The repaired Product shall be delivered back to you within 3 (three) months as of Monavett’s receipt of the Product in its workshop. MONAVETT GRANTS NO WARRANTIES OTHER THAN AS SET OUT ABOVE. IT IS CLARIFIED THAT MONAVETT GRANTS NO WARRANTIES REGARDING DIAMONDS AND/OR GEMSTONES LARGER THAN 5 POINTS OR WHERE ISSUES ARISE FOR REASONS OTHER THAN FAULTY MANUFACTURING. OUR PRODUCTS ARE HAND-CRAFTED TO ORDER AND AS SUCH, MONAVETT DOES NOT GUARANTEE THAT ANY PRODUCT WILL EXACTLY MATCH ANY RELATED IMAGES ON THE SITE, INCLUDING ANY PRODUCT’S COLOR, SHAPE, SIZE, WEIGHT, DESIGN OR OTHER DETAILS AND SPECIFICATIONS. EXCEPT AS EXPRESSLY PROVIDED HERIEN, WE EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, EXPRESS, IMPLIED OR STATUTORY, RELATING TO THE PRODUCTS.

 

  1. Maintenance. Products may be sent to Monavett’s workshop for professional cleaning, free of charge, up to twice each calendar year, subject to prior coordination with Monavett, and provided that delivery of the Product to Monavett shall be at your sole expense. You may make arrangements for cleaning by emailing us at info@juttou.com.

 

  1. Exchanges. You may request to exchange a purchased Product within 14 (fourteen) days as of the purchased Product’s initial delivery, by emailing us at info@juttou.com. You will be required to return the Product undamaged, unused, unworn, without alterations of any kind and in its original condition, at your sole expense, including all related packaging, shipping, insurance expenses, customs, taxes and/or other governmental charges, if applicable. Monavett shall not be liable for any loss of or damage to any Products during the return process. The Product must be returned in its original packaging, along with the original certificate of warranty and the original receipt, and in accordance with any other instructions Monavett may provide. Replacements shall only be shipped after the returned Product has been inspected per the conditions above and accepted by Monavett, and subject to the purchase shipping terms set forth above. CUSTOM-MADE PRODUCTS MAY NOT BE EXCHANGED. PRODUCTS THAT HAVE BEEN ALTERED, INCLUDING SIZE ADJUSTMENTS, MAY NOT BE EXCHANGED.

 

  1. Cancellations and Returns. You may request to cancel your order within 14 (fourteen) days of delivery, by emailing us at info@juttou.com. You will be required return the Product within 14 days, at your sole expense, including all related packaging, shipping, customs, insurance expenses, customs, taxes and/or other governmental charges, if applicable. Monavett shall not be liable for any loss of or damage to any Products during the return process. Products must be returned in their original packaging, undamaged, unused, unworn, without alterations of any kind and in its original condition. PURCHASES OF CUSTOM-MADE PRODUCTS MAY NOT BE CANCELLED. PRODUCTS THAT HAVE BEEN ALTERED, INCLUDING SIZE ADJUSTMENTS, MAY NOT BE RETURNED. Please note that cancellations are processed upon receipt of the Product and completion of examining its condition (as mentioned above) by Monavett, however refunds may take up to 6 (six) weeks, subject to the terms the applicable payment processor(s).

 

  1. User Content.

 

 

 

 

 

  1. User Content Restrictions

 

 

 

 

 

  1. Use You may not do or attempt to do or facilitate a third party in doing any of the following: (1) decipher, decompile, disassemble, or reverse-engineer any of the software and/or code, if and as applicable, used to provide the Services without our prior written authorization, including framing or mirroring any part of the Services; (2) circumvent, disable, or otherwise interfere with security-related features of the Services or features that prevent or restrict use or copying of any User Content or other content available through the Services; (3) use the Services or content thereon in any manner (including any commercial endeavors) except for the purposes specifically set forth in these Terms; (4) use any robot, spider, site search or retrieval application, or any other manual or automatic device or process to retrieve, index, data-mine, or in any way reproduce or circumvent the navigational structure or presentation of the Site or Services; (5) use the Site or Services or content thereon in any manner not permitted by these Terms or applicable law, including all applicable export laws and regulations to (re)export the Services and/or any related materials in violation of such laws.

 

  1. Intellectual Property

 

 

 

  1. Copyright

 

 

 

 

  1. Disclaimers and Disclaimer of Warranty

 

 

 

 

  1. Limitation of Liability

 

 

 

  1. You agree to indemnify, defend, and hold harmless Monavett, its affiliates, and their respective employees, directors, officers, subcontractors and agents from and against any and all claims, damages, or costs, losses, liabilities or expenses (including reasonable court costs, attorneys’ fees, and any administrative and/or criminal fines) that arise directly or indirectly from: (a) breach of these Terms by you or anyone using your computer and/or mobile device (whether authorized or unauthorized); (b) any claim, loss or damage experienced from your use or attempted use of (or inability to use) the Services; (c) your violation of any law or regulation or any of your obligations, representations, or warranties hereunder including but not limited to breach of any privacy and/or data protection laws and regulations to which you are subject; (d) your infringement of any right of any third party; and (e) any other matter for which you are responsible hereunder or under applicable law. You may not settle or compromise such suit without our prior written consent. We may be represented in any such suit by counsel of our own choosing at our own expense.

 

  1. Third-Party Content. The Site may provide you with third-party links to websites, applications, and services. We make no promises regarding any content, goods or services provided by such third parties and all use of third-party websites and applications is at your own risk. Additionally, we do not accept responsibility for any payments processed or submitted through third-party websites and applications or for the privacy policies of such third parties. We do not endorse any products offered by third parties and we urge our users to exercise caution in using third-party websites or applications.

 

  1. Notices. Any required notices pursuant to these Terms may be sent by registered mail or email transmission (with electronic confirmation of delivery) to the addresses of the parties hereto set out herein or provided upon placing an order, as applicable, and any such notice shall be deemed to have been received one (1) business day after delivery by courier, four (4) business days after delivery by registered mail and one (1) business day after email transmission and written confirmation receipt of such transmission.

 

  1. These Terms shall be governed solely by the laws of the State of New York, and without regard to the United Nations Convention on the International Sales of Goods and the competent courts in New York County, New York shall have exclusive jurisdiction to hear any disputes arising hereunder. In the event that any provision of these Terms is held to be unenforceable, such provision shall be replaced with an enforceable provision which most closely achieves the effect of the original provision, and the remaining terms of these Terms shall remain in full force and effect. Nothing in these Terms creates any agency, employment, joint venture, or partnership relationship between you and Monavett or enables you to act on behalf of Monavett. Except as may be expressly stated in these Terms, these Terms constitute the entire agreement between us and you pertaining to the subject matter hereof, and any and all other agreements existing between us and you relating thereto are hereby canceled. We may assign and/or transfer our rights and obligations hereunder to any third party without prior notice. You shall not assign and/or transfer any of your rights or obligations hereunder, and any assignment in violation of the foregoing shall be void. No waiver of any breach or default hereunder shall be deemed to be a waiver of any preceding or subsequent breach or default.